TERMS & CONDITIONS
TERMS and CONDITIONS
www.supplementdiscounter.co.za (hereinafter referred to as “supplementdiscounter.co.za").
INTELLECTUAL PROPERTY RIGHTS
All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to supplementdiscounter.co.za and as such are protected from infringement by local and international legislation and treaties.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.
You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
Information about each product is taken from the labels of the products or from the manufacturer's advertising material. supplementdiscounter.co.za is not responsible for any statements or claims that various manufacturers make about their products. We cannot be held responsible for typographical errors or product formulation changes.
Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither supplementdiscounter.co.za nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, supplementdiscounter.co.za makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free.
This web site is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with supplementdiscounter.co.za that the service available from and through this website will meet the user's individual requirements and be compatible with the user's hardware and/or software.
Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of supplementdiscounter.co.za and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
Neither supplementdiscounter.co.za, nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from incorrect use, use contrary to medical advice, or use contrary as recommended by manufacturer, or inability to use any product sold on this website. supplementdiscounter.co.za and its agents cannot be held liable for damages (direct and consequential damages), of any nature (financial or any other), that were incurred due to events or circumstances outside their direct and reasonable control.
Read all warnings and follow the recommended usage on the product label.
ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing our products on supplementdiscounter.co.za however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, sizes or other content available on supplementdiscounter.co.za are accurate, complete, reliable, current, or error-free.
We grant the user a limited, revocable, and non-exclusive license to access and make personal use of supplementdiscounter.co.za. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the website or any portion thereof; (ii) modify or download the website or content (except caching or as necessary to view the website); (iii) make any use of the website or content other than personal use; (iv) create any derivative work based upon either the website or content; (v) collect account information for the benefit of the user or another party; (vi) use any meta tags or any other "hidden text" utilizing our name or the trademarks or to otherwise use the trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant the user a limited, revocable, and non-exclusive license to create a hyperlink to the home page of supplementdiscounter.co.za for personal, non-commercial use only. A website that links to supplementdiscounter.co.za (i) may link to, but not replicate, our content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any trademark; and (vii) may not link to any page of supplementdiscounter.co.za other than the home page. We may, in our sole discretion, request that the website removes any link to supplementdiscounter.co.za, and upon receipt of such request, such link shall be immediately removed.
The user agrees to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from his use of supplementdiscounter.co.za. He also agrees to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from his use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action he takes that imposes an unreasonable burden or load on our infrastructure.
With respect to any dispute regarding supplementdiscounter.co.za, all rights and obligations and all actions contemplated by these Terms & Conditions shall be governed by the laws of RSA, as if the Terms & Conditions were a contract wholly entered into and wholly performed within RSA. Any dispute relating in any way to the user’s visit to supplementdiscounter.co.za shall be submitted to confidential arbitration in RSA, except that, to the extent he has in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and he consents to exclusive jurisdiction and venue in any such court. Arbitration under this agreement shall be conducted under the rules then prevailing in the RSA. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
CHANGES TO AGREEMENT AND TERMINATION
Nothing contained in these Terms & Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require the user’s performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms & Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms & Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
If you are not completely satisfied, you can return the product to us and we will exchange it subject to the below terms.
This Policy forms part of the Terms & Conditions, and so words defined in the Terms & Conditions have the same meaning in this Policy, unless the context indicates otherwise. Nothing in this Policy is intended to limit your statutory rights in any way.
My items were delivered damaged. What do I do?
Should an item be damaged (product is squashed or visibly damaged during transit), please send an email to email@example.com with photos of the damaged item. Damaged goods must be reported to us in this way within 7 days after receiving it. The courier company will then be notified to collect the product from you and once we have received and inspected it, you will be issued with a replacement product. Replacement product will be issued within 7 working days.
You delivered the incorrect item. What do I do?
Should you have received the incorrect item (product, flavour or size) than that ordered, please email firstname.lastname@example.org. Incorrectly delivered goods must be reported to us in this way within 7 days after receiving it. The courier company will then be notified to collect the product from you and once we have received and inspected it, you will be issued with a replacement product. Replacement product will be issued within 7 working days.
My product is defective. What do I do?
Should an item be faulty or defective (product is impossible to consume or is visibly defected), please send an email to email@example.com. Defective goods must be reported to us in this way within 7 days after receiving it. The courier company will then be notified to collect the product from you and once we have received and inspected it, you will be issued with a replacement product. Replacement product will be issued within 7 working days.
I have received my correct order but just don’t want it anymore. What do I do?
Should you for some reason no longer want the item that you have purchased and the product is still sealed in its original packaging, please send an email to firstname.lastname@example.org. At your own accord you will need to notify a courier company and return the product to the below address, at your own cost, and once we have received and inspected it, you will be issued with a replacement product. If the product has been opened and isn’t faulty, you will not be able to return it for a replacement product. Replacement product will be issued within 7 working days.
Please note: All shipping of non-defective product returns are for the customer’s account. All confirmed defective, damaged or incorrect items will be shipped for free.